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Employee satisfaction and the critique of management

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Summary:  Traditional means of rating employee satisfaction focus on surveys and interviews. I suggest an alternative method: to let employees critique management.  By identifying who and what is problematic in a company, employees reveal not only their sources of dissatisfaction, but, if the methodology is properly structured, self-assess their own satisfaction in the process of doing so. It is a process to be recommended to companies bold enough to deal with the results frankly.


I recently came across an article that recapped basic business wisdom regarding the value of assessing employee satisfaction. That’s certainly a fundamental business point, and one often overlooked by customer-satisfaction-centric organizations.  The writer touched on three ways of mapping employee satisfaction – surveys, one-on-one interviews, and exit interview.  I think there is another way to do so that is potentially more productive, but is a little “outside the box”, and therefore rarely considered at all: having employees critique management.

Critiquing Management and the Company

This concept entails creating a system that allows (or rather, requires) employees to do a periodic review of management performance and/or various aspects of the company and its processes.   It accomplishes several things.

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Author Deborah Teramis Christian

Teramis wrote her first book at age 9, but like all good literary lizards has taken her time charging upon the market. Finally in a situation where she can write full time, she is becoming the Dragon, Unleashed, or a close facsimile thereof. Roar, said the saur.

Teramis On the Web

Alternate History Weekly Update - Guest Blogging

MilSciFi Interview - re "Live Fire" in No Man's Land

New Books

This military science fiction anthology contains "Live Fire," Christian's Tiptree Award-nominated short story set in the Sa'adani Empire, the setting of her science fiction novels. Now available at Amazon in print and Kindle editions.